Privacy Statement

Solgo Atelier LLC (“Solgo Atelier”, “we”, “us” or “our”) shares your concern about the protection of your personal information online. This privacy policy (“Policy”) is our policy that addresses how we maintain the privacy of personal information we collect online in connection with Solgo Atelier website located at www.solgoatelier.com (the “Site”).

This Policy describes our privacy practices and sets out your obligations and ours with respect to your use of the Site. This Policy applies only to the Site and does not necessarily apply to our off-line collection of information. By visiting the Site, you agree to abide by the terms of this Policy and the terms of use (the “Terms of Use”).

We may need to change this Policy from time to time in order to address new issues and to reflect changes on the Site or in the law. We reserve the right to revise or make any changes to this Policy, and your continual use of the Site subsequent to any changes to this Policy will mean that you accept such changes. Therefore, please bookmark this page and review it periodically to assure familiarity with the most current version of this Policy. We will post all changes to this Policy on the Site so that you will always know what information we gather, how we might use that information, and when and how we will disclose that information. If due to such changes, you decide that you want to remove any portion of your personal information from our database, please notify us at help@solgoatelier.com

BY VISITING THE SITE, YOU CONSENT TO US USING ANY INFORMATION THAT YOU PROVIDE TO US OR THAT WE COLLECT, IN ACCORDANCE WITH THIS POLICY AND THE TERMS OF USE. IF YOU DO NOT AGREE TO THIS POLICY AND THE TERMS OF USE, DO NOT VISIT OR USE THE SITE.

Information We Collect and Track:

Solgo Atelier collects and retains two types of information about Site visitors: (i) personal information that individual visitors provide when interacting on the Site, or voluntarily provide on certain other occasions (such as via forms or in emails); and (ii) tracking data, which is automatically collected from every Site visitor and recorded on our log files, (collectively, “Information”). The Information that we gather may include your name, title and address, telephone number, email address, birth date and credit card number as well as other elements of personal information.

In addition, if you contact us, we may keep a record of your correspondence, including any Information contained therein.

You may decline to provide any personal information, but please realize that you thereby may be unable to register on the Site or to participate in activities or services offered by Solgo Atelier on the Site.

The tracking data we record includes, without limitation, information regarding the number and frequency of visits to the Site, the items you viewed and/or purchased, the websites that you access before and after you visit the Site, the software used to access the Site, and your IP address and Internet service provider related information. The tracking data we record may include the location of your computer.

How We Use Your Information:

The Information that we collect and that you provide to us is used for our business purposes and the purpose for which you provided it, including, without limitation, to respond to your requests or correspondence. Solgo Atelier may also use the Information to contact you about the Site or to request your input regarding ways in which we might improve the Site. We may also use your Information to inform you about Solgo Atelier’s activities, promotions, products, services and events in which Solgo Atelier thinks you may be interested. The Information may also be analyzed so that we can provide you with useful information and can serve you in the best manner possible through enhanced features and functions on the Site.

We will not disclose any personal information to third parties, except (i) to parties who perform a service for us, such as sending you mail or email, web hosting, credit card processing and other similar services; (ii) when we believe that such disclosure is required by law; (iii) to enforce this Policy or the Terms of Use; (iv) to protect the rights, property, security or safety of Solgo Atelier, Site users or the public; (v) to respond to an emergency; or (vi) as otherwise stated in this Policy. In addition, we may disclose Information to certain third parties if you have requested or authorized the disclosure of such Information.

We provide certain Information to third party service providers who perform specific functions on our behalf. For example, we may share your mailing address and other contact information with our delivery partners, and certain of our service providers (i.e., web hosting, credit card processing, catalog management and others) may have access to all or parts of the Information we maintain. All such Information provided to third parties is limited to the Information needed to perform their functions. We seek to limit third-party use of Information; however, we are not responsible for such third-party use of Information that is not in compliance with this Policy.

Solgo Atelier may make certain Information, including, without limitation, your name address and email address, available to its affiliates and related companies. Our affiliates and related companies may contact you directly regarding certain promotions. This information is never sold, and if you would like to opt out of having Solgo Atelier share your name, title address and email address with its affiliates and related companies, please contact our Customer Service Department.

Solgo Atelier may use certain tracking data. Tracking data information may be used for a variety of purposes, including but without limitation, to compile statistical, demographic or aggregated information about visitors to the Site generally, or for load balancing metrics and also may be used to create reports on user demographics and the traffic patterns of the Site. The reports that are generated from tracking data are used for a variety of purposes, including, for example, to improve the Site and our services.

User Postings:

You should be aware that any content posted by you to the Site may be read, collected or used by other Site visitors. Solgo Atelier is not responsible for the third-party use of any Information provided in such manner. By participating in the use of Site, you consent to Solgo Atelier’s use or disclosure of any content that you submit.

Use of Cookies:

We use cookies to enhance your experience while using the Site. “Cookies” are small pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. The use of cookies makes web surfing easier by performing certain functions such as saving your passwords and your personal preferences in connection with your use of a particular website. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies, but you are always free to decline our cookies if your browser permits. If you choose to have your browser refuse cookies, it is possible that some of the Services provided on the Site will not function properly.

Transfer of Information to Third Parties Upon a Sale or Change of Control:

We retain the right to transfer or assign all Information pursuant to a merger, sale, reorganization, purchase or other transaction relating to Solgo Atelier, its related companies or their assets if the assignee or purchaser agrees to abide by the terms of this Policy.

How Your Information Is Protected:

We take reasonable precautions to protect your Information from loss, misuse or alteration. We maintain reasonable physical, electronic and procedural safeguards for your Information. You should recognize, however, that there is no such thing as “perfect security” on the Internet, and we cannot guarantee the security of your Information. In addition, because Internet communication is unsecure, it is also possible that the information you supply to us or your access of any information via the Site will be intercepted during transmission. We are not liable for any breach of our systems or interception of our transmission, and we hereby disclaim, to the fullest extent provided under law, any liability associated with any claim relating to a breach of security, data or information.

Shopify:

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payments Through Shopify:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Other Communications:

From time to time, we may email users of the Site information regarding marketing events or other developments at Solgo Atelier. We may also email users on occasion regarding the Site. Such emails may be sent to users of the Site even if they have not requested to receive any communication from us.

Referrals:

If a user elects to use our referral service to inform another person about the Site or Site features, we may request the name and email address of such other person. Solgo Atelier will automatically send a one-time email inviting such other person to visit the Site or to purchase items from Solgo Atelier. Solgo Atelier stores this information for the sole purpose of sending this one-time email.

Links to Third-Party Sites:

The Site may contain links to websites owned and operated by other parties. We are not responsible for and have no control over the privacy policies of those sites. We encourage you to review the privacy policies of those sites prior to providing them with any information.

For California Residence - California Privacy Policy:

This California Privacy Policy (“California Policy”) supplements the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopted this California Policy to comply with California privacy laws, including the California Consumer Privacy Act (“CCPA”). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Policy.

 

  1. Collection and Use of Personal Information:

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal information. To the extent this data is stored or associated with personal information, it will be treated as personal information; otherwise, the data is not subject to this policy.

 

  1. Use of Personal Information:

We collect and process your personal information for our business purposes, which include the following:

  1. To complete your purchase transactions, order returns and credits
  2. To respond to your requests and inquiries.
  3. To provide the services you request.
  4. To keep you informed about the status of your orders.
  5. To notify you of new or additional products, services, and promotions that might be of interest to you. In addition, we may send you and otherwise correspond with you, about products, services, companies, promotions, contests and events, sponsored by us and others, that we think might interest you.
  6. To notify you of product recalls or provide other information concerning products you have purchased.
  7. To identify your product and service preferences, to improve our merchandise selections, customer service, and overall shopping experience.
  8. To communicate with you by email, postal mail, telephone, text message, or other means.
  9. To audit a current interaction with our users and concurrent transactions, such as counting ad impressions to unique visitors or verifying positioning and quality of ad impressions.
  10. To detect security incidents, protecting against fraudulent or illegal activity.
  11. To comply with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
  12. As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

 

We will not use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

 

Sharing of Personal Information:
We share personal information with the following categories of third parties:

Service Providers: We may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone; (g) administer surveys, contests or sweepstakes; and (h) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

 
Co-Sponsored Contests, Sweepstakes and Offerings: Some of our contests, sweepstakes and other offerings that we may make available on or through our website or third party provider may be co-sponsored by another company. In those situations, the information we obtain from you in connection with such contest, sweepstake or offering may be shared with our co-sponsor. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies. We are not responsible for how our co-sponsors may use your information.

 
Legal Requirements: We may disclose information about you (i) if we are required to do so by law or legal process (such as a court order); (ii) in response to a request by law enforcement authorities; or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

 

Business Transfer: We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless the customer consents otherwise). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

For Nevada Residents:

Nevada residents have the right to request that their personal information not be sold (as defined under applicable Nevada law), even if their personal information is not currently being sold. Requests may be sent to help@solgoatelier.com and are free of charge.

Children Under the Age of 13:

Solgo Atelier is concerned about the privacy protection of children who access the Internet, and we comply with the Children’s Online Privacy Protection Act (COPPA). Accordingly, the Site is not intended for use by anyone under the age of 13 without the supervision of a parent or guardian, and we do not knowingly collect Information from anyone under 13 years of age without the consent of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, you may rely on your parent or guardian to assist you.

Compliance With Laws:
We reserve the right to disclose any Information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.

Applicable Law:
This Policy will be governed by and construed in accordance with the laws of the State of New York, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to any use of the Site will be filed only in the state or federal courts located in New York County, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

How You Can Update or Correct Your Information and Contact the Site:

Please contact us via our Customer Service Department if you have any questions or concerns regarding the Site, this Policy or if you would like to update or correct your Information.